最佳戰飾酒店 (SureStay by Best Western Miles City)

There is a real customer service effort to improve this hotel. Shawn the manager allowed me to check in early as aBW platinum member. He let me drop my bags early in the morning and called me when the room was ready. He even had the bags placed in the room before I returned.  The breakfast was great for this type of hotel.  The clientele was respectful and polite. Oh. And Shawn even called after I checked out as I left behind an important item.  However, the pool/sauna area is not operational, and my room had a lingering pet odor and visible carpet stain. I am a dog owner and animal lover, but housekeepers really need to notify the manager as the room should not have been assigned. I personally think hotels need to charge 500 bucks for cleaning if dog hair or other 'remnant' is left behind. I won't stay at a certain LaWyndham brand that has a generous pet policy.  Their rooms all smell like Fifi and Buddy stayed there. I hope this property continues to improve.

有梳化床的套房，梳化床的床褥已變形，並不適合睡覺；其他床的軟硬度適中。房間比較多塵，部分毛巾看起來不是最清潔。房間暖氣充足，浴室熱水水力很好。早餐沒有提供蛋或肉類 （通常放蛋/肉類和oakmeal的兩個容器都空空如也，並沒有插電），算是continental breakfast而已，不是full breakfast。停車位可插block heater。